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Featured Books
The First Meeting Differentiator
Lee Salz
Traditional discovery meetings must die! Today's buyer demands it. They no longer tolerate one-sided sales interrogations that serve the seller but provide no value to them. If they agree to a meeting with you, they expect something more—a consultation experience [ More Here ]The Framemaking Sale: Sell More by Boosting Customer Confidence
Brent Adamson & Karl Schmidt
Business-to-business commerce is broken. Today’s customers find themselves overwhelmed by too many options, too much information, and too many obstacles. The result is often an inability to execute any but the safest of purchase decisions, frequently resulting in no decision [ More Here ]10 Things They Hate About YOU: A CX Playbook for Leaders
Lance Gruner
In today’s hyper-connected, AI-enabled world, customers aren’t just leaving your company—they’re leaving loud. And they’re not walking away because of price or product. They’re walking away because of friction-filled experiences, broken processes, billing nightmares, deceptive policies, and customer service that [ More Here ]
Featured Contributors
Nigel Edelshain
Nigel is considered one of the early pioneers of social selling. His mission is to help sales people enjoy their work more and help their companies survive and prosper, by ... [More Here ]Colleen Francis
Colleen is driven by a passion for sales - and results. A successful sales leader for over 20 years, she understands the particular challenges of selling in today's crowded, confusing ... [More Here ]Jim Cathcart
"Your Virtual Vice President™” Jim Cathcart is one of the best known and most award-winning motivational speakers and authors in the business. He has authored 20 books; including “Relationship Selling” among his ... [More Here ]
Latest Interviews, Videos & Podcasts
The Next Era of Outbound Prospecting with Barbara Weaver
Paul Fuller at Membrain
In this episode of The Art and Science of Complex Sales, Paul Fuller sits down with Barbara Weaver Smith, founder of The Whale Hunters, to challenge one of sales’ most [ Listen Here ]The New Rules of Negotiating: Transparent, Confident, Consistent
Mark Hunter
Salespeople negotiate every day — from contract terms to who’s picking up dinner. But according to sales historian and author Todd Caponi, the way most of us negotiate is stuck [ Listen Here ]These Two Words Can Make You Smarter – Remarkable TV
Kevin Eikenberry
We all want to be smarter. Wiser. Better able to navigate the decisions and challenges that leadership brings every day. And while there’s no magic switch that instantly increases your [ Watch Here ]Where in the World will you go today?
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