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A unique location dedicated exclusively to the profession of sales and our primary objective from day one, has been to redefine the parameters governing sales team performance. Our contributors have been carefully chosen and each one brings a unique element of expertise and experience, which allows us to provide a constant supply of “best of breed” resources, all refreshed daily.
JF Initiatives remains totally committed to continually raising the bar in terms of sales team performance by delivering world class resources, which are freely accessible to everyone, everywhere.
Featured Posts
The Words a Leader Should Never Leave Unsaid
Joe Galvin - 10 November 2026Leaders who say what people mean to them strengthen relationships and culture. See how the Say It Now discipline starts...[ read more ]Tweet
The High Cost of a Transactional Mindset
Shawn Casemore - 10 November 2026Most sales teams aren’t losing because of bad products or weak pricing — they’re losing because they’re still operating with...[ read more ]Tweet
Are Your CX Decisions Based on Assumptions? with Stefan Thomke
Shep Hyken - 10 November 2026This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can businesses use the scientific mindset to improve...[ read more ]Tweet
AI Job Diffusion is Moving Fast. Is Your Company Keeping Up?
Joe Galvin - 9 November 2026AI job diffusion is moving fast, but most companies haven’t redesigned their workflows. See what the research says and where...[ read more ]Tweet
Your sales process is organised around your funnel. Your buyer’s decision isn’t.
Bob Apollo - 9 November 2026In my last article, I suggested that sales leaders should ask where the handoffs in their sales process are diluting...[ read more ]Tweet
Top 5 Customer Service & CX Articles for Week of November 9, 2026
Shep Hyken - 9 November 2026Every week, I read dozens of articles on customer service and customer experience from a wide range of sources. Below...[ read more ]Tweet
More Top Sales Posts HERE
Featured Books
Humanizing Selling in an AI World: Empathy and Assertiveness – The New Drivers of Sales Success
Linda Richardson
A practical guide to using emotional intelligence, not AI, as the human differentiator that wins deals. In Humanizing Selling in an AI World, New York Times bestselling sales author Linda Richardson delivers a practical guide to thriving as artificial intelligence [ More Here ]The Servant Seller: How Serving Others Creates Trust, Value, and a Lasting Legacy
Stu Schlackman
What if the best way to sell more is to stop selling and start serving? In The Servant Seller, sales expert, speaker, and author Stu Schlackman presents a different approach to sales, one built on trust, understanding, and putting the [ More Here ]How to Sell: Everything you need to think, know and do to have greater sales conversations
Steve Radford
How to Sell focuses on conversational rather than consultative selling, recognising a customer’s foundational values and emotional wants as well as their more pragmatic needs. It will help sales professionals build genuine human connection, creating more positive buying experiences and [ More Here ]Featured Contributors
Britta Lorenz
Britta Lorenz, an Associate at Growth Matters International and Founder of BeHuman, specializes in enhancing sales execution and unlocking human potential. She is adept at boosting sales team performance with ... [More Here ]Shari Levitin
Shari Levitin is an energetic, wickedly funny sales guru, who helps sales teams bridge the gap between beating quota and selling with an authentic heartfelt approach. As the founder of ... [More Here ]David Mattson
Dave Mattson is a best-selling author, sales and management thought leader, keynote speaker and leader for sales training seminars around the world. As CEO and President of Sandler Training, Mr. ... [More Here ]Latest Interviews, Videos & Podcasts
What AI Can’t Do in Sales: Judgment, Wisdom, and Trust with Rocky LaGrone
Paul Fuller at Membrain
Rocky joins Paul Fuller to talk about the good, the bad, and the ugly of AI in sales, from hiring and attracting salespeople to sales leadership and coaching. His message [ Listen Here ]5 Conversation Strategies that Fill Pipeline Better than Chasing Leads
Mark Hunter
On a recent episode of The Sales Hunter Podcast, Mark Hunter tackled a common myth in sales: that empty pipelines are a lead problem, not a conversation problem. Drawing from [ Listen Here ]The Customer Experience Differentiator Most Brands Overlook with Catherine Dummitt
Shep Hyken
How Delivery Shapes Customer Experience and Loyalty (It’s More than Logistics) Shep Hyken interviews Catherine Dummitt, VP of Marketing at Veho. She talks about how delivery influences customer decisions, online [ Listen Here ]












